Ordering

We make every effort to ensure that all details, descriptions and prices are correct. However weights, dimensions and colours are approximations only and details/specifications are subject to change by manufacturers. Inclusion on the website does not guarantee that the item is in stock.

 

All orders made by you through the website are subject to acceptance by us. We may choose not to accept your order for any reason and will not be liable to you or anyone else in those circumstances. After submitting an order to us we will send you an order acknowledgement email with your order number and details of the goods that you have ordered. Please note this email is an acknowledgement and is not an acceptance of your order.  Your order represents an offer to us to purchase a product. We cannot accept your order until it has been paid for in full (including delivery charges). Once payment has been taken a binding contract between us will exist. We reserve the right not to supply you at our discretion.

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Billing

All orders placed through this website will appear as The Collectors Company on your bank or credit card statement. Although our website features three distinct collections: Calendars, Teddies and Models. They are all part of The Collectors Company family. This helps us offer you a smoother shopping experience, with one checkout and one point of contact for any queries.

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Payment, Pricing and Promotions

Payment will be debited from your account upon or shortly before dispatch. If the payment is refused, we will be unable to process your order and cannot be held responsible for any delay or non delivery, or for any charges made to you as a result. 

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The prices for goods displayed for sale on the website are as set out on the website. Additional delivery charges are clearly stated. Where an error occurs and an item is mispriced we will contact you and ask whether you wish to cancel your order or continue with the order at the correct price. We will not be obliged to supply goods at the incorrect price. We reserve the right to adjust prices, offers, products and specifications of products on the website at our discretion at any time. We reserve the right to withdraw any goods from the website at any time. We will not be liable to you or to anyone else for the withdrawing goods from the website.